Estibyan - Customer Feedback


Smart Survey System

Product Description:

Managing your customer feedback and survey’s responses are extremely important to retain customers and improve customer loyalty. Proving to be expert in the field of feedback & survey management; Smart Vision for Information System has an unique solution Estibyan, Feedback & Survey System Solution that can be addressed to fulfil your organization feedback collection requirements.

Estibyan will collect, analyses, and provide decisive reports. Estibyan can be availed in varieties of delivery channels such as Freestanding Kiosks, Wall-Mounted, Android Tablets, Online Portal, Social Media, and Information Desk Kiosk.

Features:

  • Accessibility Through Various Channels (Web / kiosk/ tablets / social
  • Media / api).
  • Voice Feedbacks.
  • Facial & Hand Gestures.
  • Skip Logic & Routing Based on Answers.
  • Case Management.
  • Decisive Reports.
  • Trend & Root Cause Analysis.
  • Attractive Dashboards.
  • Collaboration with Email & SMS.
  • Rich Administration & Configuration.
  • Product Portability (Windows, Android, IOS).
  • Customizations Available to your Requirements.